Credit Card Processing for Nutritional & Dietary Supplement Stores

The nutritional & dietary supplement industry with products such as herbal supplements, vitamins, and other nutritional items brings in billions of dollars annually, and continues to expand at a rapid pace with new businesses entering the scene daily.  The majority of supplement sales are made online.  Credit card processing for nutritional & dietary supplement stores is what allows these businesses to offer products to the global marketplace, collect payment, and then ship worldwide.

If you are considering getting into this business, one of the main elements to be concerned with will be securing a merchant account.  Online supplement stores fall into the category of “high risk” , as determined by banks backing the merchant account.  It’s not that they consider these products to be unsafe, therefore deeming these businesses high risk, but rather the historical risk of excessive charge backs by customers buying products from online supplement retailers.  Other factors reviewed by the banks include average sales ticket, expected monthly sales volume, business location, and credit history of the principal.

A high risk merchant account for supplements is not difficult to obtain, but you can expect to pay higher rates than a typical low risk merchant account.  The application and approval process can take longer, as there are more stringent underwriting guidelines.  As long as the principal of the company has good credit, some documentation is likely required, but not an excessive amount.  Be prepared to send checking account statements to show a continual balance in the account.  Processors want to see that there are funds available to cover chargebacks in the event that they occur.

If you currently accepting credit cards for nutritional supplement sales, you may be eligible for a lower rate.  In order to negotiate a lower rate, you’ll have to have at least 6 months of a clean processing history with little or no chargebacks.  You will be required to provide 3 to 6 months of statements.

At The Transaction Group (TTG) we work with online and traditional retail nutritional & dietary supplement stores.  Whether you are just entering the industry or are long established, we’d be happy to help any way we can to secure the lowest rates possible, with reputable processors.  We pride ourselves in customer service and will take the time to answer all your questions and let you know what to expect with your merchant account.

Contact Us

Need immediate assistance? Complete this form or call us today at 888-383-8056.

Are you shopping for a better rate? Let us save you money!

Most merchants are unaware that interchange rates are adjusted as much as 2x per year. Over the course of several years, those adjustments can hike up a merchant’s rate and cost the merchant thousands in processing fees. Contact us via the form above, or call us today at 888-383-8056. Chances are, we can save you up to 25% over your existing rates and fees!

Why do businesses choose to work with The Transaction Group? 

  • We aim for 100% customer satisfaction. We understand that the customer comes first. At the end of the day, if the customer is not happy, we’re not happy.
  • We offer a FREE rate analysis to every business. In most cases, we can save a business up to 25% on existing rates and fees. But if we can’t beat a customer’s rate, we’re upfront from the start. We don’t waste the customer’s time.
  • We are reliable and always available. If a customer has any concerns, we’re available even after business hours. We’ll address any issues immediately.
  • We don’t believe in one-size-fits-all.We provide solutions based on the specific requirements of each and every business. What’s best for one small business may not work for another.
  • We have a fast & easy setup process. In most cases, we offer a fast and easy approval and set up. While some high risk businesses can have longer underwriting times, we keep the customer informed throughout the process and work for fast approvals.
  • We have solutions for every business type. From low-risk card-present credit card processing solutions to payment processing solutions for high risk e-commerce stores, we’ve got it all.

Let’s Work Together.

At The Transaction Group, customer satisfaction is our priority. Allow us to show you what we can do for you.

Let’s Work Together.

At The Transaction Group, customer satisfaction is our priority. Allow us to show you what we can do for you.