Merchant Account Service Provider Slamming or Switching

Don’t become a victim of EMV merchant account slamming or provider switching.

With their EMV Liability Shift deadline in October 2015, major card associations pushed for the adoption of EMV chip technology by merchants in the United States.

Although the EMV Liability Shift stated that merchants that failed to implement the technology after the deadline may be held liable in the event of a security breach, there were no specific penalties for not being in compliance. Still, some merchants continue to slowly to shift to EMV.

Starting before the deadline, merchants had begun to be hounded by processing providers attempting to win business away from the merchant’s existing provider. By warning them of the impending liability shift and promising to help get them in compliance immediately, they were sometimes successful.

Some unsuccessful scammers developed a new tactic. Ironically, the EMV shift that was intended to reduce fraud in the credit card processing industry actually brought about a new type of fraud known as slamming.

Slamming is a deceptive sales tactic in which a merchant account provider or processor contacts a merchant and pretends to be the existing merchant services provider. After informing the merchant that the business and equipment are not in compliance with EMV, they offer to reprogram the merchant’s terminal at no cost.

A merchant that complies with this request and allows their equipment to be reprogrammed unknowingly switches their merchant account provider and redirects payments to this new card processing company.

Often this results in double billing and added fees for the merchant as well as added confusion and frustration.

While it seems like it would be common sense for a merchant to know they are being slammed or scammed, these salespeople can be quite convincing. And with many more important aspects of the business to be focused on, it’s understandable for a merchant not to remember the name of their merchant account provider.

At The Transaction Group, we know how frustrating it can be to be slammed. We’ve been assisting businesses with their merchant account services needs since 2004 and have heard similar scamming techniques over the years. With us, you’re in good hands.

Whether you are just starting your business and have no credit card processing history or already have a merchant account provider and are EMV compliant, we’d love to hear from you.

We have an array of credit card processing options for businesses of all types and sizes and help businesses become EMV compliant by providing equipment as well as training.

Together with our banking partners, we are able to offer the best merchant account rates available. We regularly save businesses up to 20% over their existing rates and fees. Take advantage of our FREE rate analysis and find out how much we can save your business. Send recent statements to sales@thetransactiongroup.net or fax to 312-896-5628.

Get started today by clicking ‘Apply Now’ and completing our pre-application. Or call us today at 888-383-8056. We look forward to hearing from you.

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Need immediate assistance? Complete this form or call us today at 888-383-8056.

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Most merchants are unaware that interchange rates are adjusted as much as 2x per year. Over the course of several years, those adjustments can hike up a merchant’s rate and cost the merchant thousands in processing fees. Contact us via the form above, or call us today at 888-383-8056. Chances are, we can save you up to 25% over your existing rates and fees!

Why do businesses choose to work with The Transaction Group? 

  • We aim for 100% customer satisfaction. We understand that the customer comes first. At the end of the day, if the customer is not happy, we’re not happy.
  • We offer a FREE rate analysis to every business. In most cases, we can save a business up to 25% on existing rates and fees. But if we can’t beat a customer’s rate, we’re upfront from the start. We don’t waste the customer’s time.
  • We are reliable and always available. If a customer has any concerns, we’re available even after business hours. We’ll address any issues immediately.
  • We don’t believe in one-size-fits-all.We provide solutions based on the specific requirements of each and every business. What’s best for one small business may not work for another.
  • We have a fast & easy setup process. In most cases, we offer a fast and easy approval and set up. While some high risk businesses can have longer underwriting times, we keep the customer informed throughout the process and work for fast approvals.
  • We have solutions for every business type. From low-risk card-present credit card processing solutions to payment processing solutions for high risk e-commerce stores, we’ve got it all.

Let’s Work Together.

At The Transaction Group, customer satisfaction is our priority. Allow us to show you what we can do for you.

Let’s Work Together.

At The Transaction Group, customer satisfaction is our priority. Allow us to show you what we can do for you.

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