What’s your merchant account descriptor?

Do you know what shows up on your customer’s credit card statement when you process their card with your merchant account? Processors use different terminology for this but its most commonly referred to as a merchant account descriptor, identifier, or short name.

One way to reduce the chance of future disputes or chargebacks is to make sure your descriptor is very clear and up to date. This way if one of your customers does not recognize a charge on one of their cards they can contact you directly vs. dispute the transaction with their issuer. Even if you win a dispute you may still incur additional fees so having a clear and up to date descriptor is critical.

For merchants with internet merchant accounts I recommend using your website address and phone number.

Example: TheTransactionGroup.Net 888-383-8056

For non eCommerce merchants your business name and phone should work just fine.

Example: The Transaction Group 888-383-8056

Some processors will limit the amount of characters you have for you descriptor so you might have to get creative.

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Need immediate assistance? Complete this form or call us today at 888-383-8056.

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Are you shopping for a better rate? Let us save you money!

Most merchants are unaware that interchange rates are adjusted as much as 2x per year. Over the course of several years, those adjustments can hike up a merchant’s rate and cost the merchant thousands in processing fees. Contact us via the form above, or call us today at 888-383-8056. Chances are, we can save you up to 25% over your existing rates and fees!

Why do businesses choose to work with The Transaction Group? 

  • We aim for 100% customer satisfaction. We understand that the customer comes first. At the end of the day, if the customer is not happy, we’re not happy.
  • We offer a FREE rate analysis to every business. In most cases, we can save a business up to 25% on existing rates and fees. But if we can’t beat a customer’s rate, we’re upfront from the start. We don’t waste the customer’s time.
  • We are reliable and always available. If a customer has any concerns, we’re available even after business hours. We’ll address any issues immediately.
  • We don’t believe in one-size-fits-all.We provide solutions based on the specific requirements of each and every business. What’s best for one small business may not work for another.
  • We have a fast & easy setup process. In most cases, we offer a fast and easy approval and set up. While some high risk businesses can have longer underwriting times, we keep the customer informed throughout the process and work for fast approvals.
  • We have solutions for every business type. From low-risk card-present credit card processing solutions to payment processing solutions for high risk e-commerce stores, we’ve got it all.

Let’s Work Together.

At The Transaction Group, customer satisfaction is our priority. Allow us to show you what we can do for you.

Let’s Work Together.

At The Transaction Group, customer satisfaction is our priority. Allow us to show you what we can do for you.

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